Stack Champ

Software buying guidance & Customer Success services

Independent consulting to help businesses find the right software and SaaS vendors onboard and retain their customers.

Software Buyer or SaaS Vendor?

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Introduction

Hello! I’m Joe, Founder and Principal Consultant at Stack Champ.

Joseph Ateya

Joseph Ateya

Founder & Principal Consultant

After 6 years helping over 2,000 businesses navigate software decisions and supporting SaaS vendors with customer success; I founded Stack Champ to serve both sides of the software ecosystem.

Got questions about software?
Let’s chat

I’m always happy to help.

For Businesses:

Buying software shouldn’t be a gamble. I help you find the right tools, handle the sales pitches, and negotiate the best price. You get the tech your team actually needs, minus the stress of the search.

For Software Vendors:

You built a great product. I make sure your customers stay in love with it. I act as an on-call partner to manage your accounts and keep them growing, so you get a high-performing team without the cost of hiring one.

For Businesses

  • Guidance: Finding the right tools based on your specific workflows.

  • Tool Audit: Expanding what works, cutting what doesn’t, and consolidating apps for maximum efficiency.

  • Procurement: Handling vendor evaluation and contract negotiations to save you time and money.

  • Setup: Managing the technical rollout so your team actually adopts the new system.

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For SaaS Providers

  • Full Onboarding: Managing the end-to-end journey and training to ensure users reach value faster.

  • Product Adoption: Leading demos and proactively helping users embed the software into their daily workflows.

  • Technical Liaison: Translating user feedback into actionable insights to help your dev team improve the product.

  • Growth & Retention: Monitoring account health and driving long-term adoption to keep your customers subscribed.

 

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Software Buying Expertise

With working knowledge across 300+ categories of business software, I help you cut through the noise to find the tools that actually fit your workflow.

Whilst my knowledge is varied and broad I have developed a specialist focus across these software categories:

  • Operations: ERP, Project Management, Digital Asset Management and Resource planning.

  • People & HR: HRIS, HR, Recruitment (ATS), and Performance Management & LMS. 

  • Customer & Sales Management: CRM, Customer Experience, Marketing Automation & E-commerce.

My recommendations are 100% independent. I am not affiliated with any software vendors, ensuring my advice is based solely on what suits your specific needs and budget.

How I Work

My role is to simplify how you choose and scale your software.

Evaluate with Clarity: Shortlist the right tools faster by understanding your specific workflows—ensuring every investment is a strategic fit.

Negotiate Effectively: Secure better terms and avoid unnecessary costs during the procurement process.

Implement with Purpose: Bridge the gap between purchase and productivity by ensuring your team and your customers fully adopt the tools you’ve invested in.

Scale with Expertise: Move from basic support to proactive account management, acting as your dedicated Technical Liaison to protect and grow your revenue.

My recommendations are not affiliated with any software vendors, ensuring my advice is based solely on what suits your specific needs and budget.

My procurement framework is designed to eliminate the ‘search fatigue’ that slows businesses down. By following the process detailed on my Software Buying page, most teams reclaim 50–80% of the time typically lost to research and vendor evaluation.

Testimonial

“Joe was extremely helpful in walking me through my requirements and introducing me to solutions I hadn’t come across before. He explained what I needed in a clear way and helped me compare options which made the whole process much easier.”

He narrowed down my options, eliminated platforms I had doubts about, and set up demos while introducing me to platforms I hadn’t considered. The bespoke report I received was very useful and guided me toward the right choice.”

 Alexis

 Project Manager,

Energy Technology Manufacturer,

Canada

Ready to find more clarity?

let’s discuss your requirements and how I can support your
software journey.

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Get In Touch

Crown House
27 Old Gloucester Street
London
WC1N 3AX
joe@stackchamp.com

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